At Vmartgo.com, we understand and share your concern about privacy. We do everything in our power to ensure that any information you share with us remains confidential.
However, we do collect certain types of information for internal use. These include, but are not limited to, information on items browsed and pages visited, IP addresses, and cookie information. We store and analyze this information to ensure that our sites continue to offer products and services with you in mind.
In addition to gathering demographic information, we use your Internet Protocol (IP) address to help identify you and your shopping cart.
When you place an order with us, we collect information such as your name, address, telephone number, email address and credit card information. In the process of filling your order, when required, we do share this information with certain outside parties such as carriers, distribution centers.
The personal information that Vmartgo.com retains is strictly used to confirm and process your order and to be in contact with you should the need arise. During the ordering process, you will be sent three emails to: confirm your order, confirm that the method of payment has been approved and give you a tracking number once the order has been shipped.
Email addresses provided through the use of this feature are used strictly to direct email communication, and are not retained in our database. They are never used for any other purpose other than the original intention.
When you register for "Newsletter" on any of our websites, you are giving your approval to us to keep you informed of any special sales or promotions that may be of interest to you. Any information you provide in this regard is completely voluntary. This is the only time Vmartgo.com will send you promotional material. When you visit any of our web pages or register online for special offers, updates and sale alerts, we may ask for demographic information, such as the number of people in your household, age and gender. We may also combine any information about you that we have with other information from our business partners or other companies and affiliates.
Opting Out or Unsubscribing
You can unsubscribe to Vmartgo.com's promotional emails at any time by clicking on the Unsubscribe link in the email you received. Since our databases batch update, you may continue to receive communication for up to 7 days from the date you unsubscribed. We regret, we are no longer able to accept unsubscribe requests by phone or over email to customer service. For updating your email address, please subscribe with your new id and unsubscribe the old one. Unsubscribing from promotional emails does not remove you from receiving important updates related to your account or transaction such as those related to order status or shipment.
We appreciate that a customer might be hesitant to send personal information over the internet. Vmartgo.com has security measures in place to protect the loss, misuse and alteration of any information you submit on any of our websites. To keep your information safe and secure, we use Thawte and Hacker Safe, 128-bit SSL which is the highest encryption protection commercially available. When you place an order with Vmartgo.com, and enter your email address, you are automatically assigned an account with us. You can come back at any time and log into your account with your email address, and all of the data in your account will be accessible, in the event that you wish to change any of your contact information or you wish to place future orders with us.
Send Us Your Suggestions
Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Vmartgo.com. Please email us at firstname.lastname@example.org.